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We reward your loyalty

Unlock each level to enjoy exclusive tournaments, missions and rewards

Welcome to the Poker at bet365 Loyalty Club!

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The bet365 Loyalty Club makes it easy to earn rewards when playing the games you love.

Play on our tables to collect Status Points; get the required amount of Status Points to complete Loyalty Steps and you will be rewarded with bet365 Coins. By moving through our Loyalty Steps you will get closer to the next Loyalty Level.

Treat yourself in our Store to Tournaments Tickets, Cash Game Tickets and Bonus Euros using your bet365 Coins!

The Loyalty Club Journey

Status Points

Status Points measure your progress towards the completion of your current Loyalty Step. You will collect Status Points at a rate of 10 for every €1 or £1 of attributed rake or tournament fees.

Loyalty Steps

These are milestones within a Loyalty Level, which when completed, award bet365 Coins to your account. Each Step requires a certain number of Status Points for completion.

Loyalty Levels

Each Loyalty Level comprises of a fixed number of Loyalty Steps, which must be completed to progress to the next level. By improving your Loyalty Level, you will gain access to a larger selection of rewards in the Store and can enter more Loyalty Club tournaments.

Loyalty Missions

Take on your choice of Loyalty Missions to earn additional bet365 Coins to spend on exciting rewards!

Loyalty Tournaments

Take your seat in our exciting tournaments, where you can win a wide range of Tournament Tickets, Cash Game Tickets and Cash Rewards. The higher the level you reach, the greater the payouts!

bet365 Coins

bet365 Coins are the currency used for all items available in the Store. Increase your bet365 Coin balance by playing your favourite games.

Store

Once you've accrued enough bet365 Coins, you can exchange them for rewards available within our Store.

Significant Terms
  • All bet365 players are automatically members of the Loyalty Club.
  • In order to accumulate Status Points, you must fulfil either of the following criteria playing real money poker: contribute chips to any pot from which rake is taken on a cash table; pay a fee for entering any Tournament or Sit & Go.
  • Collect Status Points in order to complete Loyalty Steps. Each completed Loyalty Step awards bet365 Coins which can be used in the Store.
  • Status Points are accumulated at a rate of 10 for every €1 or £1 of attributed rake or tournament fees.
  • All new players start at Bronze level. Silver, Gold, Platinum and Diamond Loyalty Levels have qualifying periods which are made up of calendar months. For details, see Full Terms and Conditions.
  • In order for play to contribute towards Loyalty Mission completion, you must press the relevant Start button, located in the Missions section, within the relevant qualifying period. All other Loyalty Missions become unavailable until your mission has been completed or the qualifying period ends.
  • Tournament Tickets can be used to enter any Tournament of the relevant type with the corresponding buy-in amount.
  • Cash Game Tickets can only be used on real money cash tables which contain the word ‘Premium’ in the table name.
  • Tournament Tickets, Bonus Euros and Cash Game Tickets expire 30 days after being credited.
  • Bronze Loyalty Tournaments take place at 19:00 GMT daily, Silver Loyalty Tournaments take place at 19:30 GMT every Saturday and Mega Loyalty Tournaments take place at 20:00 GMT on the last Saturday of each month. Tickets can be used to enter any tournament of the relevant type with the corresponding buy-in amount, if unused, they expire 60 days after being credited.
  • Should you pay no rake or tournament fees for a period of three months, your entire bet365 Coin balance is forfeited. Regardless of your activity, all unused bet365 Coins will expire 12 months after being credited.
Full Terms and Conditions
  1. All bet365 players are automatically members of the Loyalty Club.
  2. In order to accumulate Status Points, you must fulfil either of the following criteria playing real money poker: contribute chips to any pot from which rake is taken on a cash table; pay a fee for entering any Tournament or Sit & Go.
  3. Status Points are accumulated at a rate of 10 for every €1 or £1 of attributed rake or tournament fees.
  4. In order to complete an individual Loyalty Step, you must accumulate the required amount of Status Points specified within the Poker software.
  5. Loyalty Club has relevant qualifying periods which are made up of calendar months. All new players start on Bronze Loyalty Level. To qualify for Silver, Gold or Platinum Loyalty Levels, you must meet the required amount of Status Points within one calendar month. In order to qualify for Diamond Loyalty Level, you must meet the required amount of Status Points within a calendar quarter. These run from January – March, April – June, July – September and October – December.
  6. At the end of each calendar month, your Status Points are counted and then based on the number of points you accrue, you will be placed within the relevant Loyalty Level.
  7. If you attain the required Status Points to move up a Loyalty Level before the current qualifying period has finished, you will begin completing your new Loyalty Level for the remainder of that qualifying period.
  8. If the required number of Status Points to qualify for the Silver, Gold or Platinum Loyalty Levels is not attained, all progress towards your next Loyalty Level will be lost at the end of each calendar month. If the required number of Status Points for Diamond Loyalty Level is not attained, all progress towards this level will be lost at the end of each calendar quarter.
  9. Regardless of your current progress, you will begin from the first step of the Silver, Gold and Platinum Loyalty Level at the start of each calendar month. For Diamond Loyalty Level, regardless of your current progress, you will begin from the first step at the start of each calendar quarter.
  10. In order for play to contribute towards Loyalty Mission completion, you must press the relevant Start button, located in the Missions section, within the relevant qualifying period.
  11. In order to qualify for a reward you must complete the relevant mission within the relevant qualifying period. Details of available rewards, corresponding missions and qualifying periods are stated in the Poker software.
  12. Upon pressing Start on your chosen mission, all other missions become unavailable until your mission has been completed or the relevant qualifying period ends.
  13. Hands played on Tournaments and cash tables with two seats only are excluded from completion of relevant missions.
  14. For the purpose of mission completion, cash table hands are attributed to the qualifying period in which the pot is awarded.
  15. For the purpose of mission completion, you are deemed to have won a cash table hand if you are awarded any portion of the pot.
  16. For the purpose of mission completion, any cards specified for inclusion in your hand must be included in your hole cards.
  17. For the purpose of mission completion, Premium Tables are cash tables which contain the word ‘Premium’ in the table name.
  18. For the purpose of mission completion, Twister Sit & Gos, Premium Steps and Sit & Gos are attributed to the qualifying period within which the tournament started.
  19. For the purpose of mission completion, you are deemed to have seen the flop if your cards are live when the flop is dealt.
  20. bet365 Coins are automatically credited to your account following qualification.
  21. Each mission can only be completed once per relevant qualifying period.
  22. You may receive a maximum of one reward as a result of completing each task during the relevant qualifying period.
  23. bet365 Coins can only be spent within the Store; items will vary depending on your Loyalty Level.
  24. Cash Rewards can only be purchased by Platinum and Diamond Loyalty Levels. One bet365 Coin is equivalent to €0.01 in Cash Reward.
  25. Tournament Tickets purchased within the Store can be used to enter any tournament of the relevant type with the corresponding buy-in amount.
  26. Bonus Euros purchased within the Store are released in five equal instalments. In order to release them you must accumulate the required Status Points, as specified in the Tickets section, at a rate of 10 for every £1 or €1 paid in rake and/or tournament fees on real money poker.
  27. Cash Game Tickets purchased within the Store can only be used on real money cash tables which contain the word ‘Premium’ in the table name.
  28. In order to redeem a Cash Game Ticket, you must accumulate the number of Status Points stated in the Tickets section through play with the Cash Game Ticket. If the value of the Cash Game Ticket drops below the minimum value, as stated in the Tickets section, the Cash Game Ticket is automatically redeemed. Once redeemed, the current value of the Cash Game Ticket is added to your withdrawable balance on leaving the table.
  29. Status Points are accumulated at a rate of 10 for every £1 or €1 paid in rake.
  30. Winnings through play with a Cash Game Ticket are only added to your withdrawable balance if the value of the Cash Game Ticket exceeds its original value on leaving a table.
  31. Tournament Tickets, Bonus Euros and Cash Game Tickets expire 30 days after being credited.
  32. You can only purchase Loyalty Tournament Tickets for events applicable to your Loyalty Level or below. For full details, see Loyalty Tournaments page.
  33. Bronze Loyalty Tournaments take place at 19:00 GMT daily, Silver Loyalty Tournaments take place at 19:30 GMT every Saturday and Mega Loyalty Tournaments take place at 20:00 GMT on the last Saturday of each month.
  34. All tournaments are No Limit Hold’em and have a restriction on the minimum and maximum number of entrants, as stated in the relevant tournament lobby. Freerolls are subject to cancellation if the minimum number is not met. If the maximum number is met, no further registration is possible.
  35. Tournament Tickets obtained in Loyalty Tournaments can be used to enter any tournament of the relevant type with the corresponding buy-in amount, if unused, they will expire 60 days after being credited.
  36. Should you pay no rake or tournament fees for a period of three months, your entire bet365 Coin balance is forfeited.
  37. Regardless of your activity, all unused bet365 Coins will expire 12 months after being credited.
  38. Any prize/bonus amounts offered will be calculated using the current currency multiplier table as determined at the sole discretion of bet365.
  39. Where any term of the offer is breached or there is evidence of a series of wagers placed by a customer or group of customers, which due to a deposit bonus, enhanced payments or any other promotional offer results in guaranteed customer profits irrespective of the outcome, whether individually or as part of a group, bet365 may reclaim the bonus or enhanced payment element of such offer, void any wager funded through the offer and/or remove any winnings from such wager. In addition, where there is evidence of such activity, bet365 may levy an administration charge on the customer up to the value of the bonus or enhanced payment towards the administrative costs incurred in identifying and taking action against that activity.
  40. bet365 may reclaim any bonus amount that has been awarded in error.
  41. All customer offers are limited to one per person. If bet365 has reasonable grounds to suspect that the bonus or offer is being claimed by or for the benefit of the same person more than once or by a group of people then it may withdraw the availability of any offer or all offers to that customer or group of customers and/or void any wager funded by the bonus and remove any winnings from such wager.
  42. bet365 may, at any time, make minor amendments to this promotion to correct typos or to improve on clarity or customer experience and may cancel this promotion for legal or regulatory reasons.
  43. Employees, officers and directors of bet365, its promotional or other agencies, licensees and licensors, service providers and any other associated or affiliated companies shall not be eligible for the promotion. The same terms shall apply to the direct families of such persons.
  44. bet365 reserves the right to refuse payment to any player who is found colluding or soft playing. In addition, where a player's account is frozen or they are excluded from the poker room for whatever reason, the player will be removed from all aspects of this promotion.
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